This Privacy Notice ("Notice") applies to DCT Industrial Supply Company's website www.dctsupply.com (“Website”), and is effective as of May 1, 2012.
DCT Industrial Supply Company knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Notice describes our privacy policy. By visiting Website, you are accepting the practices described in this Privacy Notice.
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES THE WEBSITE GATHER?
The information we learn from customers helps us personalize and continually improve your shopping experience at this Website. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Website or give us in any other way. This information may include contact information (such as name, address and telephone numbers) or financial information (such as credit card numbers). You can choose not to provide certain information, but then you might not be able to take advantage of the services we offer. We use the information that you provide for such purposes as responding to your requests, processing orders, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Website. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Website, including date and time; cookie number; products you viewed or searched for; and zip code information to provide location-specific advertising content. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from the Website if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
WHAT ABOUT COOKIES?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide certain features.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of some of Website's essential features, we recommend that you leave them turned on.
DOES THE WEBSITE SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Merchants: We operate the Website as an online catalog for DCT Industrial Supply Company. We provide order information to DCT Industrial Supply Company that may be necessary to process orders. Examples include name, address, telephone numbers, credit card information and the like. Information provided by DCT Industrial Supply Company is subject to its own Privacy Policies, which you should consult.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include Website design, creating and monitoring procedures to communicate with Merchants and process orders, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of the Website and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of the Website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
HOW SECURE IS INFORMATION ABOUT ME?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
WHAT ABOUT THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices.
WHICH INFORMATION CAN I ACCESS?
This Website gives you access to a broad range of information about your account and your interactions with the Website for the limited purpose of viewing and, in certain cases, updating that information.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit the Website, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, and application of the law of the state of Illinois. If you have any concern about privacy at our Website, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
Privacy Notice Contacts: Julie Gahwiler, Jamie Gahwiler
DCT Industrial Supply Company (info@dctisc.com)
Welcome to www.dctsupply.com (“Website”). DCT Industrial Supply Company and/or its affiliates ("Seller") provide its online catalog and electronic ordering services to you subject to the following conditions and terms of use (“Terms of Use”), effective as of April 1, 2016. If you visit, shop at, or register at Website, then you accept these Terms of Use. Please read them carefully.
Our business changes constantly, and our Privacy Notice and these Terms of Use may change also. If you are a registered user of this Website, we may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes.
ELECTRONIC COMMUNICATIONS
When you visit Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Seller or its vendors and manufacturers, and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Seller and protected by U.S. and international copyright laws. All software used on this site is the property of Seller, Signature-IT. ("Signature IT") or their respective software suppliers and protected by United States and international copyright laws.
TRADEMARKS
Website and other Seller graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Seller in the U.S. and/or other countries. Seller's trademarks and trade dress may not be used in connection with any product or service that is not sold or provided by Seller, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Seller. All other trademarks not owned by Seller that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Seller.
LICENSE AND SITE ACCESS
Seller and Signature-IT grant you a limited license to access and make personal use of this site but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Seller and Signature-IT. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Seller and Signature-IT. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Seller and Signature-IT without express written consent. You may not use any Meta tags, keywords, or any other "hidden text" utilizing the Seller name or trademarks without the express written consent of Seller. Any unauthorized use terminates the permission or license granted by Seller and Signature-IT. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Website so long as the link does not portray Seller, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Seller or Signature-IT logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Seller reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased through Website are made pursuant to a shipment contract with the Seller. Unless otherwise provided in your shipping contract, title to goods purchased through this site and the risk of loss passes to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Seller does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event of errors in description of products, please notify Seller. Your sole and exclusive remedy is to return the product for a credit of the purchase price.
PRICING
Prices displayed on our website are maintained to the best of our ability. From time to time and for reasons beyond our control, prices may be incorrectly stated. It is our policy to handle mis-pricing on a customer by customer basis. We reserve the right to reject an order prior to shipment due to in accurate pricing. Signature-IT has no responsibility for misstated prices.
COLLISIONSYNC IS NOT THE SELLER OF PRODUCTS
Signature-IT, which operates this web site, operates as a centralized catalog service for independent wholesalers of automotive and industrial products and equipment, such as the Seller. The products sold on Website are sold by Seller, and not by Signature-IT, LTD. Signature-IT is not responsible for examining or evaluating, and does not warrant the product offerings of, Seller or the content of any websites to which Website may link. Signature-IT does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. Sales made by Seller are subject to these Terms and conditions.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY SELLER AND Signature-IT ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SELLER AND SIGNATURE-IT MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SELLER AND SIGNATURE-IT DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER AND SIGNATURE-IT DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM SELLER OR SIGNATURE- IT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SELLER AND COLLISIONSYNC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Website, you agree that the laws of the state of Illinois, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Seller.
DISPUTES
Any dispute relating in any way to your visit to Website or to products or services sold or distributed through Website in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $5,000 shall be adjudicated in any state or federal court in Decatur, Illinois, and you consent to exclusive jurisdiction and venue in such courts.
MODIFICATION AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR ADDRESSES
DCT Industrial Supply Company, 410 North Jasper, Decatur, IL 62521